Got a question?We’ve got answers
General information
Is there a guarantee on Zirvane pieces?
We want you to love your Zirvane piece. If for any reason you are not completely satisfied, you may return your purchase within 14 days of receiving it for an exchange or refund.
How can I get in touch?
Our experts are available 7 days a week to answer your questions about your Zirvane piece. So, if you have any questions, don't hesitate to contact us at: info@zirvane.com.We will be happy to help you.
What makes Zirvane jewelry high quality?
Each Zirvane piece is handcrafted with care using premium materials such as sterling silver and high-grade gold plating. Our jewelry is designed to be water resistant, tarnish free, and gentle on the skin. Every detail is made to last, offering a timeless shine that stays beautiful through everyday wear.
Order & shipping
What are the delivery costs?
We offer Free Standard Shipping on all orders. You can also select Premium Shipping at checkout for priority handling, faster dispatch, and full insurance throughout delivery.
When can I expect my order?
Your order is usually delivered within 6 to 10 days after processing, depending on your location. You will receive a tracking link once your package has been dispatched.
How can I change or cancel my order?
Our team works hard to get your order dispatched as quickly as possible, so we’re unable to guarantee any cancellation requests, or changes to your order.
Please reach out to our customer experience team at info@zirvane.com and we will do our best to support you.
Get in touch
Hopefully, you found the answer you needed from the FAQ. If you need a little extra help, or just want to stop by and say hello, click below to get in touch.